At Kilby Park Tree Farm, we understand that your privacy and the personal information collected must remain secure. We will not release any information you have provided to us to a third party for any reason, other than to fill an order or request made by you.
At Kilby Park Tree Farm we only collect personal information that is necessary for us to conduct our business as a provider of goods. We respect your privacy and all personal information you provide such as name, shipping & billing address, telephone number, and e-mail which will remain strictly confidential.
We do not acquire any more information about customers other than what is required by law or otherwise necessary to provide our high level of customer service. This information is never sold, rented or released to third parties other than for the completion of the transaction.
Advertising and Marketing
Kilby Park Tree Farm may send marketing mail to its customers, if the mail is related to the purpose for which it was collected. If customers agree to sign up to the Kilby Park Tree Farm newsletter, Kilby Park Tree Farm may send promotional and advertising material and mail to said customers. If the customer no longer wishes to receive this mail from Kilby Park Tree Farm, they should advise the Kilby Park Tree Farm, who would then cease this service. Kilby Park Tree Farm may take up to 30 days to stop sending marketing mail.
Secure Storage of Personal Information
Kilby Park Tree Farm makes all efforts and takes all reasonable steps to protect any personal information that you provide, while making sure it is up to date. All personal information is held and stored on secure servers or storage, located in controlled environments.
Access Your Personal Information
At any time, you may request a copy of your personal information that Kilby Park Tree Farm are holding. If you would like to do this, please contact Kilby Park Tree Farm.
Amending Your Personal Information
If you wish to make amendments to your personal information that is held by Kilby Park Tree Farm, and is inaccurate or out of date, please contact Kilby Park Tree Farm.
Phone: 03 9859 9190
Post: The Privacy Officer, Kilby Park Tree Farm, 8 Minogue Street Kew East, VIC 3102
If you require any further information about the Privacy Act 1988 and the National Privacy Principles, you can visit the Federal Privacy Commissioner’s website at www.privacy.gov.au